How can Microsoft Copilot help your organisation be more productive?

Generative AI technologies such as ChatGPT and Microsoft 365 Copilot mark a transformative era for businesses globally, with early adopters recognising the operational efficiencies and competitive advantage it can bring. Navigating the huge array of AI solutions which have come to market in the past 18 months can seem daunting, but with organisations having already made a significant and long-term commitment to Microsoft for its productivity and collaboration suite, its conversational AI platform - Microsoft 365 Copilot - is an attractive, accessible option enabling organisations to leverage their data through generative AI.

Understanding Microsoft 365 Copilot

At its core, Microsoft 365 Copilot is an advanced AI-powered assistant, meticulously designed to streamline work processes by integrating large language models (LLMs) with your organisation's data. This integration makes Copilot a fruitful tool in your digital arsenal and a versatile companion in various business activities.

Microsoft 365 Copilot is seamlessly integrated into the Microsoft 365 suite, ready to assist in various tasks across applications like Word, Teams, Outlook, and more. It excels at drafting documents, emails, and proposals, freeing up time to concentrate on more strategic tasks. Beyond writing, Copilot in Microsoft Teams can identify and capture meeting notes, highlight agreements or disagreements, and offer actionable insights, transforming how meetings are summarised and followed up on.

Example Use Cases

  • Filters essential emails in Outlook and assists in drafting responses, optimising email management with custom tone and length adjustments.

  • Provides comprehensive meeting summaries in Teams and answers follow-up questions to streamline post-meeting actions.

  • Generates content in Word, tailored to your organisational needs, drawing from internal files to ensure accuracy and relevancy.

  • Transform text in documents into visually appealing slides in Powerpoint, adjusting for tone, length, and level of detail.

The Significance of AI Adoption

Integrating AI into business processes and operations offers numerous benefits:

  • Enhanced Productivity: Automating routine tasks with AI significantly reduces the time spent on emails, document creation, and data analysis, allowing teams to focus on core activities.

  • Access to Information: Leveraging AI for data retrieval provides quick access to comprehensive, accurate information, facilitating informed decision-making.

  • Insightful Analysis: AI's capability to analyse and interpret data surpasses manual efforts, uncovering valuable insights that can inform strategic decisions.

Best Practices for Microsoft 365 Copilot Implementation

To maximise the benefits of Microsoft 365 Copilot, consider the following practices:

  • Integration across applications: Copilot is available across Microsoft 365 applications, streamlining its access and use once enabled, but can also leverage data from other disparate systems through native add-ins and Copilot Studio.

  • Leverage Suggestions: Copilot offers context-based suggestions that can improve efficiency and productivity, with customisation options to meet specific needs.

  • Accuracy Checks: Whilst Copilot is a powerful tool, verifying its output ensures reliability and accuracy in your documents and communications.

  • Embrace Automation: Pairing Copilot with automation tools like Power Platform enhances operational efficiencies.

Getting Started with Microsoft 365 Copilot

Embracing Microsoft 365 Copilot positions organisations to leverage AI's transformative potential, simplify complex tasks, and foster a culture of innovation and efficiency. 

If you have any existing Microsoft 365 licensing (Education, Business or Enterprise), you can now demo Copilot by purchasing Microsoft 365 add-on licenses.

By the way, if you're considering integrating Microsoft 365 Copilot into your operations but need help getting started, our team of experts offer a complimentary assessment to ensure you're ready to start your adoption journey. Reach out today if you would like more information.

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Key Steps to Prepare Your Organisations Data for a Successful AI Implementation In 2024